Privacy Policy

Last Updated: 21/03/2025

1. Introduction
Welcome to OurNeuroWay (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

2. Data We Collect
We collect personal data only when you voluntarily provide it to us, such as when you:

  • Contact us to book an appointment.
  • Subscribe to our newsletter (if applicable).

The types of data we collect may include:

  • Identifiable Information: Name, email address, phone number, etc.
  • Technical Data: IP address, browser type, device information, etc. (collected automatically through cookies).

We do not collect or process sensitive data (e.g., health information) through our website.

3. How We Use Your Data
We use your data for the following purposes:

  • To respond to your inquiries and book appointments.
  • To send newsletters (if you have explicitly subscribed).
  • To improve our website and services.

We do not use your data for marketing purposes unless you have opted in to receive newsletters.

4. Legal Basis for Processing
We process your data based on:

  • Consent: When you explicitly agree (e.g., subscribing to a newsletter).
  • Contractual Necessity: To fulfill a service you’ve requested (e.g., booking an appointment).
  • Legitimate Interests: To improve our website and services.

5. Data Sharing
We do not sell your data or share it with third parties except in the following cases:

  • Newsletter Services: If you subscribe to our newsletter, your email address may be shared with a third-party service provider (e.g., Mailchimp) to manage the newsletter. This is done only with your explicit consent.
  • Legal Authorities: When required by law or to protect our rights.

All third parties are required to protect your data and comply with GDPR.

6. Data Storage and Security
Your data is stored and managed by our service provider, Infomaniak, on their secure servers. We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).

8. Your Rights
Under GDPR, you have the right to:

  • Access, update, or delete your data.
  • Restrict or object to data processing.
  • Withdraw consent at any time.
  • Request data portability.

To exercise these rights, contact us at rgpd@yinsight.org. We will respond to your request within 30 days.

9. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. If you request deletion of your data, we will comply promptly.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

  • Email: rgpd@yinsight.org